If you are unable to find what you need online, or if you would prefer to speak to someone, you can get in touch using the contact details below.
You can find a wide range of information about your pension on this website, in your Member Guide and in your myESPS account (see website below).
If you need more information, please contact your pension administrator, Broadstone.
Emailing Broadstone
Calling Broadstone
T: +44 247 6472-544
The Helpline is open on UK business days from 8am to 5pm.
Writing to Broadstone
Website for your myESPS account
If you have any questions about your AVCs please contact Standard Life.
Standard Life website and app
You can check your AVC investment funds by visiting workplace.standardlifepensions.com/uniper or in the Standard Life app.
Calling Standard Life
T: +44 345 6060-075
You have access to Fidelity's PlanViewer to help manage your retirement savings, view your account information and access a range of helpful planning tools.
If you need more information about your UPP pension, please contact the administrator, Fidelity.
If you have more general queries, including about Group Income Protection or the impact of working after taking your pension account, please contact Uniper HR.
Emailing Fidelity
Calling Fidelity Pensions Service Centre
T: 0800 368 6868
The service is open on UK business days from 8am to 6pm.
You will be given a password on joining the UPP so only you have access to your personal information. Each time you call the Pensions Service Centre, you will be asked to confirm three random characters of your password.
Fidelity website
Uniper HR
Company
If you have a question about general Company policy, as it relates to pensions, please email the UK Pensions Manager, Ruth Blackburn.
ESPS Trustee
If you have a question for the Trustee, or general questions about the Uniper Group of the ESPS, please email Muse Advisory, Secretary to the Trustees.
Enrolment
If you have a question about enrolment in the Uniper pension, please contact Uniper HR.
Website
If you have any questions about this website or any trouble using it, please email the pension administrator, Broadstone.