Contact details

How to contact us if you cannot find the answers you need online.

Get in touch

If you are unable to find what you need online, or if you would prefer to speak to someone, you can get in touch using the contact details below. 

Final Salary and RBP members

You can find a wide range of information about your pension on this website, in your Member Guide and in your myESPS account (see website below). 

If you need more information, please contact your pension administrator, Broadstone.

Emailing Broadstone

Uniper@broadstone.co.uk

Calling Broadstone

T: +44 247 6472-544

The Helpline is open on UK business days from 8am to 5pm.

Writing to Broadstone

Broadstone
2 Rye Hill Office Park
Birmingham Road
Coventry
CV5 9AB

 

Website for your myESPS account

uniper.myesps.co.uk

AVC queries

If you have any questions about your AVCs please contact Standard Life. 

Standard Life website and app

You can check your AVC investment funds by visiting workplace.standardlifepensions.com/uniper or in the Standard Life app. 

Calling Standard Life

T: +44 345 6060-075

Uniper Pension Plan (UPP) members

You have access to Fidelity's PlanViewer to help manage your retirement savings, view your account information and access a range of helpful planning tools.

If you need more information about your UPP pension, please contact the administrator, Fidelity.

If you have more general queries, including about Group Income Protection or the impact of working after taking your pension account, please contact Uniper HR. 

 

Emailing Fidelity 

pensions.service@fil.com

Calling Fidelity Pensions Service Centre 

T: 0800 368 6868 

The service is open on UK business days from 8am to 6pm. 

You will be given a password on joining the UPP so only you have access to your personal information. Each time you call the Pensions Service Centre, you will be asked to confirm three random characters of your password.

Writing to Fidelity Pensions Service Centre 

Fidelity Pensions Service Centre 
Beech Gate
Millfield Lane
Lower Kingswood
Tadworth
Surrey
KT20 6RP 

Fidelity website 

retirement.fidelity.co.uk

General pension enquiries

Company 

If you have a question about general Company policy, as it relates to pensions, please email the UK Pensions Manager, Ruth Blackburn.

ruth.blackburn@uniper.energy

ESPS Trustee

If you have a question for the Trustee, or general questions about the Uniper Group of the ESPS, please email Muse Advisory, Secretary to the Trustees. 

uniper@museadvisory.com

Enrolment

If you have a question about enrolment in the Uniper pension, please contact Uniper HR. 

HRUK@uniper.energy

Website 

If you have any questions about this website or any trouble using it, please email the pension administrator, Broadstone. 

netenquiries@broadstone.co.uk

  • Get in touch
  • ESPS: 02476 472 544
    UPP: 0800 368 6868
    AVCs: 0345 606 0075
  • ESPS: 2 Rye Hill Office Park, Birmingham Road, Coventry, CV5 9AB
    UPP: Fidelity Pension Service Centre, Beech Gate, Millfield Lane, Lower Kingswood, Tadworth, Surrey, KT20 6RP