Support

Use the tools and content in this area to help you understand and manage your pension and find out who to contact if you have further questions.

In this section
Contact Details

How to contact us if you cannot find the answers you need online.

FAQs

Find answers to some of the most common, pension-related queries in these Frequently Asked Questions (FAQs).

Jargon buster

An A-to-Z guide to words and terms commonly used in pensions and in the Scheme.

Help and advice

Find out where to get guidance and advice about your pension.

Lifestyle Calculator

See how much income you might need in your retirement.

Tax allowances

Learn more about tax allowances and how they could affect your pension.

Scams

Understand the dangers of pension scams and learn how to keep your savings and benefits safe.

  • Get in touch
  • ESPS: 02476 472 544
    UPP: 0800 368 6868
    AVCs: 0345 606 0075
  • ESPS: 2 Rye Hill Office Park, Birmingham Road, Coventry, CV5 9AB
    UPP: Fidelity Pension Service Centre, Beech Gate, Millfield Lane, Lower Kingswood, Tadworth, Surrey, KT20 6RP